Terms and Conditions of Sale
Shipping Policy and International Shipping Liability
Address Verification System Mismatch
“Seller” means Pure Nootropics, LLC. “Buyer” means the legal entity purchasing Goods from Seller. “Goods” means the products offered by Seller and/or purchased by Buyer. “Offer” means any quote, proposal, or offer to sell Goods provided by Seller to Buyer. “Order” means any purchase order or similar instrument issued by Buyer to Seller to purchase Goods.
All sales are subject to and expressly conditioned upon the terms and conditions contained herein, and upon buyer’s assent thereto. No variation of these terms and conditions will be binding upon seller unless agreed to in writing and signed by an officer or other authorized representative of seller.
Buyer’s Intended Use
All products not labeled as a “dietary supplement” (which can be seen clearly on the product label) sold by the Seller on this website are intended primarily for research purposes and are not to be used for any other purposes, including but not limited to, in vitro diagnostic purposes, in foods, drugs, medical devices or cosmetics for humans or animals or for commercial purposes.
No products purchased from Seller shall, unless otherwise stated, be considered to be foods, drugs, medical devices or cosmetics. Buyer acknowledges that the products have not been tested by Seller for safety and efficacy in food, drug, medical device, cosmetic, commercial or any other use, unless otherwise stated in Seller’s literature furnished to Buyer. Buyer expressly represents and warrants to Seller that Buyer will properly test and use any products purchased from Seller in accordance with the practices of a reasonable person who is an expert in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted.
Buyer further warrants to Seller that any material produced with products from Seller shall not be adulterated or misbranded within the meaning of the Federal Food, Drug and Cosmetic Act and shall not be materials which may not, under Sections 404, 505, or 512 of the Act, be introduced into interstate commerce. Buyer agrees to comply with instructions, if any, furnished by Seller relating to the use of the products and not misuse the products in any manner. Buyer will verify Seller’s assay of the products. The Buyer agrees not to resell any of the products purchased from the Seller without written authorization from the Seller. The Buyer, nor any other business or individual, is permitted to represent themselves as Pure Nootropics, LLC.
Jurisdiction, Venue and Choice of Law
You agree that regardless of where You may reside, any controversy or claim against Seller, its officers, directors, or employees shall be addressed and resolved within Bernalillo County in the State of New Mexico and will be subject to the laws and procedural rules of that county and state.
Dispute Resolution by Binding Arbitration and Class Action Waiver
You agree that any controversy or claim arising out of or relating to the use of the website or the sale of goods or services shall be settled by arbitration administered by the American Arbitration Association with a single-arbitrator panel in accordance with AAA’s commercial arbitration rules. You also agree to refrain from pursuing or joining any class or collective action. The place of arbitration shall be within Bernalillo County in the State of New Mexico, and any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party shall bear its own costs and expenses and an equal share of the arbitrator’s compensation and administrative fees. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties. If You are an International Buyer outside the United States of America, You agree that all of the foregoing provisions apply to You except that arbitration shall be conducted in accordance with the International Arbitration Rules of the International Centre for Dispute Resolution in the English language.
You agree to indemnify and hold Pure Nootropics, LLC and officers, directors, employees, successors and assigns, harmless from any claim, loss or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our products and services or our Web site.
You agree that Pure Nootropics, LLC shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, resulting from the use or the inability to use the web site or any services, products or information obtained on or through the web site, even if Pure Nootropics, LLC has been advised of the possibility of such damages, including, without limitation, damages from: personal injury; cost of procurement of substitute goods and services any goods or services purchased or obtained or transactions entered into through or from the web site; and/or loss of profits, use, data or other intangible losses.
Pure Nootropics, LLC reserves the right to modify or discontinue, temporarily or permanently, the PureNootropics.net web site as a whole and/or any or all of the web site features, products, prices of products, services or information appearing on, or available through, any or all of the web site with or without notice to you. You agree that Pure Nootropics, LLC shall not be liable to you or any third-party for any modification or discontinuance of such features, products, prices, services, or information on the web site or the web site itself.
The statements on this site have not been evaluated by the United States Food and Drug Administration. Any products are not intended to diagnose, treat, cure, or prevent any disease. Individual results will vary so before starting any new diet and exercise program please check with your doctor and clear any exercise and/or diet changes with them before beginning. We are not physicians, and strongly recommend that you consult your doctor BEFORE you use our products or services. We are happy to answer any questions that your doctor may have about our products and services.
The Content provided on this website is not intended to be a replacement for professional medical advice, treatment or diagnosis. Never ignore the advice of a medical professional or delay in attaining professional advice because of information or impressions you gather on this website. Choosing to rely on any information provided by the Content of this website is solely at your own risk. The substantiating references are not meant to imply that any of our products treat, cure, or diagnose any disease or human condition. References are intended for research and informational purposes only and do not represent the entire body of knowledge available on the subject(s) referenced; nor do they represent all possible outcomes associated with the subject(s) referenced including, but not limited to, adverse effects, precautions, or chemical interactions within the human body. We encourage our audience to do their own research beyond the resources we have provided so your decision is as educated as possible.
Some items we sell do not meet the definition of a dietary ingredient under section 201(ff)(1)(A-F) of the Act [21 U.S.C. § 321(ff)(1)(A-F)] in that they are not a vitamin, a mineral, an herb or other botanical, an amino acid, or a dietary substance for use by man to supplement the diet by increasing the total dietary intake. Additionally, these items are not a concentrate, metabolite, constituent, extract, or combination of a dietary ingredient.
WARNING: Do not use any of these products if you are pregnant or nursing. Discontinue use and see your healthcare practitioner if you experience dizziness, tremors, sleeplessness, headache, heart palpitations or tingling sensations. Refrain from use if you are at risk or are currently being treated for high blood pressure, psychiatric, liver, heart or thyroid disease, diabetes, anxiety, depression, seizure disorder, pernicious anemia or difficulty in urination due to enlarged prostate. See your healthcare practitioner before use if you are taking any prescription drug or MAO inhibitor. Keep all products out of the reach of children. None of these products are intended for use by persons under the age of 18, unless approved by a healthcare practitioner.
We want you to be fully satisfied with every item that you purchase from www.purenootropics.net. If you are not satisfied with an item that you have purchased (bundles and bulk purchased do not apply, see below), you may return the item within 30 days from the order date for a full refund of the purchase price (minus the shipping, handling, and other charges). No questions will be asked when half or more of the order’s contents are returned in order to prevent fraud, but may be waived at the discretion of Pure Nootropics. Please include both your name and order number in the return.
**The return shipping fee will be at the responsibility of the customer. We can provide a return label for an easy return process. This fee will then be deducted from the refund.
PO BOX 6827
Albuquerque, NM 87197
For your protection, we do not resell returned items. If we make an error, it will be corrected at the expense of Pure Nootropics, LLC.
Bundle & Bulk Rate Returns
Our bundles and bulk rates were built at the request of many returning customers. Because our bulk rates are discounted and we discount our bundles, no returns will be accepted if you are not satisfied with any of the bulk products or products in the bundle or the bundle itself. If any of your items are damaged or otherwise adulterated, please contact us regarding a return/replacement for the individual item(s). If you are unfamiliar with a particular product we suggest that you order the individual item if you would like the opportunity to have a refund.
Orders received by 2 PM MST Monday-Friday will ship the same day. Orders placed after 3PM on Friday will ship out on the following Monday. The only exceptions are USPS holidays, which are as follows:
New Year’s Day
Birthday of Martin Luther King, Jr
George Washington’s Birthday
United States Postal Service covers all 50 states including all territories.
First class packages are not guaranteed or insured and can take anywhere from 3-6 business days to deliver. For more information regarding this service, please visit USPS.
Priority package delivery dates do not come with a money-back guarantee. This service does come with insurance up to $50, with some exceptions. Below is a map of estimated delivery times. For more information on this service, please visit USPS.
Priority Express is a guaranteed service with an estimated delivery time of 1-2 business days. Scheduled delivery date depends on origin, destination, and drop-off time. These shipments are insured up to $100, with some exclusions. USPS Express does not ship to, APO, FPO, or DPO addresses. For more information, please visit USPS.
Please note if an order has been lost or delayed by USPS, a refund will not be issued if the address is correct and verified by a tracking number/invoice provided by the USPS. An external investigation will have to opened by the customer through the United States Post Office to determine location of the package. If package is returned to Pure Nootropics, only then can items be reshipped or refunded; we have had packages, assumed lost, delivered at a later date due to USPS mishandling. The implementing of this policy is in part due to past orders being filled twice at the expense of Pure Nootropics due to the mishandling by USPS. We will offer as much assistance as needed to remedy any issues the arise.
Service Days Monday–Friday, with Saturday pickup and delivery available in many areas for an additional charge. Monday–Friday, with Saturday pickup and delivery also available for an additional charge. Call 1.800.463.3339 to see if Saturday delivery is available in your location. Monday–Friday, with Saturday pickup available in many areas for an additional charge.
USPS International and DHL Express ship to all of our eligible countries. However, certain products may be excluded to certain countries based on past shipping experiences, laws, and/or regulations.
COVID-19 Notice — Due to current events we’ve seen a drastic reduction in delivery rates from USPS for international orders and have suspended this service as we cannot ensure that packages shipped via this method will be delivered. If you have any questions please feel free to e-mail us.
Please note: International shipments can be subject to duties, import taxes, and/or customs fees. These fees are the responsibility of the recipient. Due to customs issues, certain products cannot be shipped to certain countries around the world. If you do choose to pay for international shipping, we do not guarantee our products will pass your country’s customs or make it to the desired destination. Please look into your country’s laws and regulations before purchasing.
If your international order is seized and destroyed we are unable to refund your money. If your order is undelivered or returned to our fulfillment center because of rejection, failure to pick up, duty fees unpaid, etc. a 30% restocking fee and international shipping will not be included in your refund. International shipping can be tricky, often with no clear reason for success or failure. Please familiarize yourself all import laws and procedures prior to making your order.
International shipping delivery times are very hard to predict and can vary greatly from shipment to shipment.
USPS First Class International
Longest delivery time, generally from 10-30 business days, tracking may go un-updated for days and sometimes weeks at a time, this is generally not cause for concern.
USPS Priority International
Generally 7-14 delivery time, this is not a guaranteed service.
Generally 5-10 business days, this is our recommended international shipping method, as it is most reliable.
Due to issues we have encountered in the past, we will no longer ship to the following countries :
Address verification system (AVS) mismatch indicates that the billing address provided at the time of purchase does not match the address on file with the card holding bank. All orders with an AVS mismatch will be automatically put on hold.
Customers who place an order with an AVS mismatch may be contacted and asked to verify their information to remove the hold. These orders may be cancelled without notice if the customer does not respond within 72 hours or if it is determined that the order may be fraudulent. Customers with AVS mismatch orders over $100 USD may be asked to provide additional information, including government issued identification matching the information provided in the order.
Additionally any international order over $200 must be verified with identification such as a valid drivers license (you may redact all info but name and photo), as well as a photo of the credit card used for the purchase showing your name and last 4 digits of the card (you may redact the full credit card number, and only show the last 4 digits), as international orders cannot be verified by AVS.
This policy is in place for your protection and in order to identify potentially fraudulent credit card transactions.
In case any provision in these Terms and Conditions shall be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby and such provision shall be ineffective only to the extent of such invalidity, illegality or unenforceability.
The headings contained in this Agreement are for reference purposes only and shall not affect in any way the meaning or interpretation of this Agreement.